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Catering Frequently Asked Questions

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CAN I ORDER DELIVERY?

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Yes! You can place your order at ginkgoharbor.cfd or our Mobile App and one of our delivery partners will deliver to you. Delivery and service fees will apply. Gratuity is optional but appreciated.

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IS THERE A DELIVERY MINIMUM?

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There is no delivery minimum.

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CAN I PLACE A SAME-DAY OR CUSTOM CATERING ORDER?

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Yes, a minimum of 2 hours’ notice is required for catering orders up to $500. Orders up to $2,500 require at least 24 hours’ notice. For customized orders, or if your order exceeds $2,500, please request a quote.

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HOW MANY PEOPLE DO YOUR ITEMS SERVE?

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Our Combination meals serve up to 12 and the majority of our a la carte menu items serve up to 6 as individual portions. Serving sizes are listed on our website for each item.

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WHAT SHOULD I ORDER TO SERVE A GROUP OF 20?

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We suggest ordering 2 of our catering combinations to provide your group with great variety and generous portions! If you need help, please call the restaurant and speak to a manager.

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DO YOUR CATERING ITEMS INCLUDE PLATES AND UTENSILS?

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Yes! We include plates, napkins, and serving & dining utensils with all catering orders.

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WHAT IF I NEED HELP PLACING OR MODIFYING AN ORDER?

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We are here to help! Please call your local BJ’s Restaurant and ask to speak to a manager who can help you place your order or answer any questions you may have.

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WHAT IF I NEED TO CANCEL AN ORDER?

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Please call your local BJ's and a manager can assist you with cancelling your order. If your order is cancelled less than 2 hours before your pickup/delivery time, a 50% cancellation fee will apply.

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WHERE DO I FIND NUTRITIONAL AND FOOD SENSITIVITY INFORMATION?

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Our Nutritional Guide and Gluten-Allergen Menu can be found on our website under the Menu tab.

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DO I ACCRUE LOYALTY POINTS FOR CATERING ORDERS?

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Yes! If you are enrolled in our BJ’s Premier Rewards PLUS program, you receive 1 point for every $1 spent on all food and non-alcoholic beverage items including catering. Available rewards can be redeemed towards catering orders.

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WHAT IF I NEED A LOCATION FOR MY EVENT?

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We love hosting groups of 20+ in our restaurants! Please visit the In-Restaurant Parties section of our website for current buffet options, pricing, and booking details.

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